Contact Us

Whether you have a question about one of our casino reviews, spotted something that needs updating, or simply want to share feedback about the site, we're glad to hear from you. The Canada Casino team reads every message and aims to respond as quickly as possible.

How to Reach Us

The quickest way to get in touch is by emailing us directly at [email protected]. Please include as much detail as you can — for example, the page or casino you're asking about — so we can give you a useful reply.

We aim to respond to all enquiries within two business days. During busy periods it may take a little longer, but we will always get back to you.

What We Can Help With

• Editorial feedback — if you believe information on any of our pages is out of date or inaccurate, let us know and we'll review it promptly.
• Corrections and updates — bonus offers, terms and payment details change frequently at Canadian online casinos. If you've spotted a discrepancy between our content and what a casino currently shows, we want to know.
• General enquiries — questions about how we research and rank casinos, how our site works, or anything else related to Canada Casino.
• Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling page for resources available to Canadian players. We can also point you in the right direction by email.
• Partnership or media enquiries — if you represent a brand or publication and want to discuss working with Canada Casino, include a short summary of what you have in mind.

What We Are Not Able to Help With

Canada Casino is an independent comparison and review site. We do not operate any casino or gambling service ourselves. That means we cannot:

• Access your casino account, process withdrawals or resolve disputes directly with a casino on your behalf.
• Verify bonus eligibility or override a casino's terms and conditions.
• Provide legal or financial advice.

If you have a complaint about a specific casino, your first step should always be to contact that casino's own support team. If the matter remains unresolved, Canadian players may be able to escalate through the relevant provincial regulator or an independent dispute resolution service.

A Note on Our Independence

Canada Casino earns commission when readers follow our links and register at a casino. That commercial relationship does not determine how we rank or review sites — our assessments are based on independent research. You can read more about who we are and how we work on our about us page, and our full terms and conditions set out the basis on which we publish.

Responsible Gambling

We take responsible gambling seriously. If you are concerned about your own gambling or that of someone close to you, please do not wait to seek help. Our responsible gambling page lists organisations and tools available to players in Canada. You can also email us and we will do our best to direct you to the right support.